Privacy Policy
About the information we collect
🔍 1. Information We Collect
We may collect the following types of information:
Personal Information
Name
Address
Email address
Phone number
Payment information (processed securely through third‑party providers)
Device & Technical Information
Computer or device details
Serial numbers or model information
Diagnostic data
Login details only when required and with your explicit permission
Data Recovery Situations
If you request data recovery, we may temporarily access files or folders on your device solely for the purpose of recovering your data.
🛠️ 2. How We Use Your Information
We use your information to:
Provide computer repair and upgrade services
Contact you about your repair or service
Arrange pickup and drop‑off
Issue invoices, receipts, or service updates
Improve our services and customer experience
Meet legal or regulatory requirements
We do not sell or share your information with third‑party marketers.
🔐 3. How We Store and Protect Your Data
We take data security seriously. We use:
Secure, encrypted storage systems
Password‑protected devices
Restricted access to customer information
Secure deletion of temporary files after service completion
Any data recovered from your device is stored only as long as necessary to complete the service and is then permanently deleted.
🤝 4. Sharing Your Information
We may share your information only when necessary:
With trusted service partners (e.g., payment processors)
When required by law or legal request
With your explicit consent
We never share your data for advertising or marketing purposes.
🧾 5. Your Rights (UK GDPR)
You have the right to:
Access the personal data we hold about you
Request corrections to inaccurate information
Request deletion of your data
Object to certain types of processing
Request data portability
Withdraw consent at any time
To exercise your rights, contact us using the details below.
📦 6. Pickup, Drop‑Off & On‑Device Data
When we collect or return your device:
We do not access your personal files unless required for the repair
We will never copy, view, or share your data without your permission
Login passwords are used only for testing and diagnostics, then deleted
🍪 7. Website & Cookies (If Applicable)
If our website uses cookies, they may collect:
Basic analytics
Visitor behaviour
Website performance data
You can manage cookie settings through your browser.
📞 8. Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, contact:
Revive‑It Computer Repair info@revive-it.uk
🔄 9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website with an updated revision date.